AI customer support · setup included

AI support that uses your own content.

Solviro answers common customer questions using content you approve. We set it up and help you launch. You keep the content up to date and review conversations in your dashboard.

Uses content you approve Set up and tested for you From £49 a month + VAT
acme.co.uk
Acme supportAI support assistant

Hello! How can I help today?

How quickly can you deliver?

Standard UK delivery takes 2–3 working days. Orders before 2pm are dispatched the same day.

Ask a question…
Content approved3 sources · 148 pages
Answer readyBased on approved content
Data kept separate

Each company's content and conversations are stored separately.

Set up by our team

We configure, test and launch every customer account.

Reliable cloud hosting

Hosted on cloud services, with workspace access limited to your authorised team.

See how answers work

See where an answer comes from, and when to ask a person.

Solviro uses content you approve to answer questions. When that content isn't enough, it points visitors to the contact details you choose. Here's an example.

Ask about Solviro in the chat window.
Example
Customer question

When will I receive my joining instructions?

Approved sourceLearner FAQ: sent five working days before the course.

Joining instructions are emailed five working days before your course. If it starts sooner and they have not arrived, use the training team's contact page.

If the question needs a personal answer, Solviro points the visitor to the training team's contact page.

Live on our own websites

We use Solviro before asking customers to trust it.

We use Solviro on three software products we also run. This helps us test it with different websites, support content and customer questions.

These are our own products. The same team runs them and Solviro. They are examples of Solviro in use, rather than independent customer reviews.

Live on this site
UK swimming clubs

SwimClub Manager

Software for swimming clubs, with feature pages, FAQs, customer stories and a separate help centre.

View the live site
Live on this site
Architects and town planners

PlanMan

Project management software for architects and town planners, with detailed feature pages, FAQs, tutorials and help articles.

View the live site
Live on this site
Risk and governance teams

RiskMate

Risk management software with information about its features, industries, compliance and pricing, plus FAQs.

View the live site
Help customers sooner

Put your existing support content to work.

Customers should not have to search through five pages or wait for office hours to get a simple answer. Solviro helps them straight away, while your team decides what information it can use.

Built around real questions

Start with the support your organisation already provides.

Solviro is useful where customers or members ask repeat questions and the answers are already on your website or in your support guides.

Knowledge
Example Company
3 websites
Main website82 pages · Approved
Help centre51 pages · Approved
Product docs15 pages · Ready to review
Setup included

We handle the setup. You approve what goes live.

We create your account, connect your support content, check the pages we find and test the answers with you before launch.

  • Your own assistant and secure account
  • Content from your website, help centre and FAQs
  • Content review and answer testing
  • Installation code and help with launch
See what's included in setup
What changes

Customers get answers sooner. Your team gets fewer repeat questions.

Solviro handles straightforward questions using the information you already have, so your team can spend time on the ones that need a person.

Available after hours

Customers can get an answer when your team is offline.

One place to ask

Customers can ask a question instead of searching through your site.

Under your control

You choose the content and decide what happens when an answer is not available.

Straightforward pricing

One plan, billed monthly or yearly.

Setup and every Solviro feature are included. After launch, you manage your content, conversations and assistant settings.

Monthly£49+ VAT / month · billed monthly
See what is included
See it for yourself

See how Solviro answers your customers' questions.

We'll prepare five questions using your public pages. You'll see how Solviro uses your content to answer, and when it points a visitor to your team for help.