Security

Your company data is kept separate.

Your team signs in securely, and you decide who can access your account, which content Solviro can use and which websites can show your assistant.

Company data stays separate

Each company's content, users, assistants and conversations are kept separate in the database.

Accounts created by us

The Solviro team creates customer accounts. There is no public sign-up form for administrative access.

Chat limited to your domains

The assistant can be set to work only on the website domains you have approved.

Database safeguards

Database rules and application checks make sure users can access only the company data they are allowed to see.

Established cloud services

We use established providers for hosting, the database, customer sign-in, payments and AI services.

Content approved before use

New or updated pages are not available to Solviro until an authorised administrator approves them.

How it is hosted

The services behind Solviro.

Solviro uses Firebase for sign-in, Neon for the database, Cloudflare to host and serve the application, Stripe for billing and OpenAI to help find relevant content and generate answers.

Sign-in and permission checks The keys used to run Solviro are encrypted Database access restricted by company Checks on billing messages from Stripe Limits on chat requests to prevent misuse Checks on which websites send chat requests
Your data and content

Choose who has access and how your content is used.

How long conversations are kept

Conversations are kept for 90 days by default. You can agree a different period with us, from 30 to 730 days.

Updating approved content

Solviro only uses new and updated pages after an authorised administrator has reviewed and approved them.

The services we use

Our Privacy Policy lists the main services we use for sign-in, hosting, the database, email, billing and AI answers.

Have a specific security question?

Send it to us and we will give you a direct answer before you sign up.

Contact us