Get your website ready for AI support.
Clear, practical guidance for choosing questions, approving content, testing answers and measuring what happens after launch.
How to use your own content for AI customer support
Before you launch an AI website assistant, check the information it will use, approve it and decide what happens when it cannot answer.
Read the guideHow to measure repetitive customer questions
A sample of recent enquiries can show you which questions customers keep asking and where better guidance could help.
Read the guideHow to test an AI website support assistant
Before launch, test everyday questions, awkward wording and missing information. Check the chat window and contact links as well as the answers.
Read the guideHow to reduce repeat questions from learners
Give learners clear answers they can find for themselves, and show them who to contact when they need help with an individual case.
Read the guideSee how Solviro answers your customers' questions.
We'll prepare five questions using your public pages. You'll see how Solviro uses your content to answer, and when it points a visitor to your team for help.