Help learners choose a course
Help prospective learners find eligibility, format, location and course information without searching across several pages.
For training providers
Help learners get answers before and after they enrol.
Let an AI assistant answer common learner questions using course pages, joining instructions and guidance your team approves. We set it up for you.
Questions Solviro could handle
- Which course is right for my role or experience?
- When will I receive joining instructions?
- How do I access the learner portal?
- Can I move my booking to another date?
- When will my certificate be available?
- What happens if the published guidance does not answer my question?
Help with common questions
Answer common questions. Leave individual cases to your team.
Answer routine learner questions
Make approved joining, access, rescheduling and certificate guidance available while your team is teaching or offline.
Leave individual decisions to your team
If the approved content cannot answer a question, Solviro explains how the learner can contact your team.
Use what you already maintain
Connect the guidance your team already relies on.
We find the useful pages on your website, leave out anything you don't need and ask you to review the content. Solviro only uses it for answers after someone with permission has approved it.
- Course catalogue and individual course pages
- Eligibility, funding and payment guidance
- Joining instructions and learner FAQs
- Portal access, rescheduling and certificate policies
Example
Customer question
When will I receive my joining instructions?
Approved sourceApproved learner FAQ: joining information is emailed five working days before the course.
Joining instructions are emailed five working days before your course. If your course starts sooner and you have not received them, use the training team's contact page.
I cannot confirm whether an exception applies to your booking. Please contact the training team to discuss it.
See it for yourself
See how Solviro answers your customers' questions.
We'll prepare five questions using your public pages. You'll see how Solviro uses your content to answer, and when it points a visitor to your team for help.